Does Ebay show if item was sent via Simple Delivery in the Order Details anywhere?

[wildlily07]

I know Im in the minority at the moment but I quite like the Simple Delivery idea as Ebay is responsible for any items lost or damaged in the post.

But what I am wondering is how do I, as the seller, know whether I shipped it out via Simple Delivery? Is it marked as a Simple Delivery anywhere? 

I know its marked on the label as SD but where do I find the original label ? Is it marked anywhere more easily accessed on the order history?

If a buyer contacts me re a lost item etc I need to be able to tell if they need to contact Ebay directly (because it was a SD label) or whether I need to contact the courier shown on the tracking (label purchased via Ebay but not SD) or  advise to return damaged item for refund etc.

This is especially important in this transition period where some orders are SD and some not.

Am I missing something/ somewhere obvious?

[john1297576]

I think you misunderstand, as I doubt ebay would accept responsibility for loss or damage, at the end of the day, you would end up refunding buyer and claiming from I assume Packlink.

[wildlily07]

No I havent misunderstood, here are Ebays own explanation of the benefits to seller of Simple delivery. But my initial enquiry still stands as to how do I know if I sent it via Simple Delivery?

More protections

When sending your items using the prepaid Simple Delivery postage label and within the stated handling time, you can:

Get full coverage for your items

From the moment your item is scanned by the carrier until delivery confirmation, the full value of the item is covered against loss or damage during transit. Plus, you won’t have to worry about responding to buyer claims.

Remove neutral or negative feedback

For delivery-related issues, you can request to remove neutral or negative feedback through Seller Help

Face no impact to your seller standards

Your seller performance standards and service metrics won’t be affected by late deliveries.