Disgusting behaviour of eBay

[shep_8692]

To anyone who has ever bought or sold on eBay.

firstly, if eBay tells you that you have to confirm your identity using your passport etc. do not do it. They have no legal right to such sensitive information!

OK , don’t ever waste your time on contacting eBay support .

you get nothing but excuses.

I first joined eBay 22 years ago . I left once because some mouron thought changing things would make it better. It didn’t. Anyone else remember the PayPal fiasco ?

 I have just requested that my second account of 9 years is deleted. I have 100 percent feedback, have spent hundreds of pounds and supported hundreds of sellers. But that is not good enough for eBay ! Apparently, insulting customers is now the order of business.. I have been accused of being a Bot and ordered to prove who I am.

 The truth is, eBay paid some teenager to upgrade something and push the business killing idea of fleecing sellers.

Did no one in eBay over the age of six understand that the business world doesn’t work like that ? The internet is a vast shop. 
if you don’t want our custom, someone else does. I look forward to sites such as hinted literally cashing in on the now massive gap to be left by EBay.

yes eBay , big names can disappear. I have been on line ( a life long real geek) and would you like a list of big so called untouchable websites that are now unheard of ?

good luck to anyone still using eBay to sell.

professionally, I advise the painful practice of going elsewhere. 
perhaps at last it’s time for eBid, to take over ?

[plum993]

We all signed upto the ebay user agreement, and we can reject any changes and leave.

Asking for visual ID is not uncommon.

Quote:

Any organization or person can ask for a passport as part of their identity verification process. However, it may be more common within financial services and travel industries, or by organizations that need to verify an identity for employment purposes. But, aside from at border crossings and at hotels in certain areas, people are often given alternative options as well, such as using a government-issued identification card or driver’s license to verify their identity.

Is it legal...Yes.

Passport verification is legal, and passports are one of the commonly accepted government IDs that people can use to verify their identity. However, it might not be practical to require passport verification as the only option. Passports may be easier to forge than other government IDs and fewer people have a valid passport than a driver’s license.

@shep_8692 

This is not a discussion board, it's a help board,best post here in this link if you wish to join any ebay discussions Discussion - UK eBay Community

[papso22]

It's part of Know Your Customer information required so that ebay can fulfil its anti money laundering requirements.

You have chosen to leave instead of provide it, that's your choice.

[shep_8692]

It is not part of anything.
As I said, I don’t have to prove anything after 22 years. Have i suddenly
become a different person?
In my career as a government geek, only a government body has the right to
my passport information. EBay do not have totally secured storage of
information.
Just ask the hundreds who have accounts hacked.
No. This simple no secure information gathering.

[shep_8692]

Reply
Ok . No it is not legal for a body such as eBay to have a copy of my
personal passport or other sensitive information.
Why is it that you are defending actions that are utterly disgusting ?
Fact eBay user for
22 YEARS!!
Solid reputation.
Is this something that should be questioned.
That is the question you should be asking.

[plum993]

Ebay look for verification to stop fraud etc as a security measure as much as anything.

I'm not defending ebay measures simply stating facts.

[shep_8692]

I had the same account for nine years. Another account before that,
totalling 22 years !

I have and had already proved several times who I am.
Besides my own job in government tech.
This account is the new one that I have had to create, because the geniuses
at eBay cannot explain, despite several phone calls, where my account
suddenly disappeared to last Tuesday.
I am already aware, from eBay themselves that they have lost over a
thousand users in only two days.
Lost ?
I will not provide a site that looses accounts with anymore personal and
sensitive information, when they obviously cannot maintain a secure
information network.

[plum993]

If you want to find your old account, try looking at your emails your registered the account with

Sometimes clearing cookies an cache can help to

[shep_8692]

With respect clearing cache etc is basic stuff.

as a a geek of 25 + years. Yes I have done that. I actually understand code etc etc. 

it’s astonishing that everyone seems to be missing the point.

this is not a self inflicted problem,

or software or hardware.

I have two iPads, two phones, two iMacs. One hand built stand alone government protected computer and two laptops.

ebay have admitted, that they have lost my account. 
they have lied and even pretended not to know what I was talking about.

my message is a simple one.

they are as so much today.

all talk, and no professional ( or qualified technical ability) and certainly no customer support.

all together I have used eBay for 23 years.

their share price drops daily.

and I for one say that they get everything they deserve