Didn’t get an item

[gary1490_3]

Bought and paid for a bike rack on the 29th September suppose to arrive on the 6th oct never turned and also disappeared from my purchase history 

can not connect seller when I try to it says I need to register for an eBay account 

I just want my money back as this looks like it is a scam

The seller is still on eBay with things for sale 

what’s the best way to try and get my money back through proper eBay channels 

[**peaseblossom**]

If you weren't logged in when you made the purchase you will have done it as "guest" buyer.   Here's how to follow that up:
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...

If you still have problems contact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

@gary1490_3