Delievry

[bluequiller]

Hi I’ve 2 auctions that have completed and been paid for. Unfortunately I put evri delivery on them and didn’t check. I’ve sent them by parcel force and notified the buyer. It will not show delivered on the auction for payout as I’ve used another courier. Any help much appreciated. 

[**peaseblossom**]

See if you can add the new tracking to the order by going to the Order Details > Postage > dropdown menu (beside track package) > Add Tracking > + Additional Tracking Number.    If not contact ebay and ask them to do it.   You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid 

But as long as it's showing as dispatched you will get the money even though you will have to wait 14 days for it to be released but see if ebay can speed it up.