Default postage rates

[threedesigns]

First time on here folks, quick question. I'm sure has been asked countless times. 

Regarding default postage rates, the cheapest I've been given for my item is £2.70, a medium letter. Thing is, it's not a medium letter. I've been using the smallest padded envelopes available, and it's worked fine. 

Can I not add this cheaper service, or is it what eBay deem to be right for what I'm selling?

Many thanks.

[tressygirl]

Are your items under 100g ?  There is currently a long standing tech issue for lightweight items,  as they should be exempt from Simple elDivery,  but this is just not showing up for sellers! 🤔

There are 2 workarounds that work.   I believe the links below show what to do for oversize items,  also affected,  but it can be adapted for your lightweight items,  too.

https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486...

or from the link below, another workaround is offered:

https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/m-...

@threedesigns 

[threedesigns]

Many thanks for the info!

[jckl1957]

There is no such thing as a medium letter.

The maximum thickness for a letter is 5mm.  That would be an envelope with a letter in, a postcard, a flat birthday card etc.  I am not sure a padded envelope, even with no contents, would fit through the smallest slot at the sorting office - most Post Offices have a template you can use to check.

You are being charged for a Large Letter using a tracked service.  That is items over 5mm thick and up to 2.5cm thick.