Deducted refund

[as61-29]

the seller has said that they will deduct the refund price of £69.95 to 50.01% to £34.97 , the reason being is that we had to change the car key battery for it to work so we did and they said that we ripped the strip at the back of the key.

[plum993]

What is your question here ?

A business seller can deduct x amount when refunding a buyer.

[tobiasd4]

Screenshot shows link to contact eBay, try and see what they do.