Dead plant

Ebay does not support buyers when they receive dead plants.

Because of this I will be closing my account when I receive my two remaining items I have ordered.

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Dead plant

jckl1957
Experienced Mentor

You can open a return and send the plants back for a full refund using the Ebay Money Back Guarantee.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Dead plant

papso22
Experienced Mentor

That looks thirsty not dead.

Message 3 of 11
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Dead plant

That was when it arrived it bent over as it was not supported. The pot was
very wet when it arrived, so it was NOT thirsty. Then the plant died.
Message 4 of 11
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Dead plant

Too late. to do that.
I am going to close my account when the two remaining items I ordered
arrive.
Ebay do not back buyers.
Message 5 of 11
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Dead plant

You have 30 days to open a return when an item is not fit for purpose.

You did say you received a dead plant so I assumed it was dead when you received it.

I think most people would be able to tell within a week or so if a plant was going to thrive or was never viable.

If you bought a plant from a garden centre, would you have a month to return it if it became sickly?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Dead plant

That plant in the photo isn't dead, just bent over, surely it just required a support. 

 

You had 30 days in which to open an eBay return.

Message 7 of 11
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Dead plant

The seller failed to support the plant hence why it arrived bent over.
Also, because the compost was very wet when it arrived, I think it was over
watered.
I put it in shaded area and supported it but died. My mistake was not
taking a photograph of the dead plant.
Message 8 of 11
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Dead plant

There was no return option that I saw. I knew the moment I saw the plant I
knew it would not survive as it was a very fragile plant.
My mistake was not taking a photograph of the dead plant.
What I object to it the seller accusing me of being a bully when I told
them I would be giving them negative feedback. Also saying I lied and still
had the plant.
Message 9 of 11
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Dead plant


@crosseyed_uk wrote:
The seller failed to support the plant hence why it arrived bent over.
Also, because the compost was very wet when it arrived, I think it was over
watered.
I put it in shaded area and supported it but died. My mistake was not
taking a photograph of the dead plant.

Lots of plants have their support removed to enable them to be posted out at a reasonable price. I do agree that over watering can be a problem though, I've had to remove the compost from around the roots of some supermarket plants and repot them in dry compost to prevent them from potentially dying. 

 

However, it's vital to open an eBay return within their given timeframe. 30 days should be plenty of time to diagnose the state of a plant. 

Message 10 of 11
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Dead plant

I have learnt my lesson the hard way. But I am sick of Ebay so I will be
deleting my account soon.
Message 11 of 11
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