Damaged parcel

[jess12591]

I sold an expensive perfume & it was ‘damaged beyond repair’ in transit with evri. I sent it in the same packaging i recieved it in when i got it in the post. It was in a bubble wrap package & boxes up. Ive gave the buyer the money back but now I'm £75 out of pocket. The perfume was actually £125. Do i not get any compensation? 

[**peaseblossom**]

If you bought the postage through ebay here's how to claim:
https://support.packlink.com/hc/en-gb/articles/5528489675922-How-can-I-request-compensation-for-loss....
If you bought from the courier you claim direct from their website.

[jess12591]

Aw yes thankyou. Through ebay. But i dont have pics of the parcel as they woudnt send it to the buyer saying it was to damaged to post. Only got it on the tracking. 

[**peaseblossom**]

I don't know if pics are necessary.   Try forwarding the notification you received about the damage, if they didn't send it to the buyer.   It's always worth a try.