Damaged item not fit for return

Unfortunately an item I ordered was severely damaged in transit and has leaked inside the box. The fluid has contaminated everything and what remains is not fit/safe to return via delivery. The seller has used eBay Simple Delivery; when applying for a return I am only given the option to ship it back. Is there an alternative I'm not aware of? I have messaged the seller but am yet to receive a response.

Message 1 of 2
See Most Recent
1 REPLY 1

Damaged item not fit for return

If you use the reason "Item damaged", even though it's a return ebay will issue the refund and you won't have to send the item back.

 

 

Message 2 of 2
See Most Recent