Lines have only just opened and to contact eBay Customer Services, it's a Live Chat and sometimes there's a Call Back option to select.
To Contact Customer Services, I find the quickest way to contact them, either for a Live Chat, or you can select to speak and request a Call Back, to click on this link:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
On weekdays lines open between 8 a.m. and 10 p.m.
On weekends they open between 9 a.m. and 6 p.m.
Better still come back here, explain the issue you are having, we're all ' human' here, no bots, and there are many very experienced members, happy to help you.
@joshua7709
