Custom postage versus Simple Delivery

[tommytoo147]

I am a Private seller. Up until ebay imposed the Simple Delivery method, I was auctioning 35mm colour slides of aircraft. I charged UK winners £1 for P&P but I am now forced to use Simple Delivery, my buyers have to pay up to £2.90 for a small thin envelope. Needless to say, nobody is buying! There is a list on ebay of items that can still be eligible for what they call CUSTOM POSTAGE. One of them is photographs (under the ART category) but despite trying several times I can not get the CUSTOM POSTAGE option to appear, it is always Simple Delivery. I was advised to use Collectables-Transportation-Aeronautica-Military-Photos/Prints but that still comes up as the unwanted Simple Delivery. Any ideas? Thanks.

[tressygirl]

It's frustrating,  and you are not alone,  many are finding they are just not getting the option for Custom Postage,  for items clearly exempt from Simple Delivery.

A member has found a workaround.

From the link below, bringing you to a previous thread,  there Go to Solution and Rick's answer solves the oversize issue, but should work equally well for light items.

Give it a go, hopefully it will work for you,  until the issue is solved for everyone.

https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882638...

@tommytoo147