Counterfeit item

I placed a bid and won auction for Hoka shoes but I believe they are counterfeit. So I requested to cancel immediately after auction ended. How can I get my money back?

Message 1 of 3
See Most Recent
2 REPLIES 2

Counterfeit item

jckl1957
Experienced Mentor

The seller can accept or refuse your cancellation.

As you have paid, they will either cancel and refund you or send the shoes.

If the shoes arrive and they are fake, you will have to return them using the Money Back Guarantee.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 2 of 3
See Most Recent

Counterfeit item

If you use the money back guarantee, remember to use Not As Described as reason, then seller pays return postage. Will perhaps teach him

1. not to sell fakes and

2. That it works out cheaper to cancel if requested by buyer.

Message 3 of 3
See Most Recent