14-03-2026 11:33 AM
14-03-2026 11:39 AM
You can ask them to ring you here:
https://www.ebay.co.uk/help/eua?id=5190
Or if you describe your problem someone here may be able to help.
14-03-2026 11:44 AM
14-03-2026 11:51 AM
If it's Simple Delivery you can't change the label. You'd have to cancel/refund the transaction with buyer's agreement (via the dropdown menu arrow for the item on your orders list). Opt out of Yodel/Inpost on here:
https://www.ebay.co.uk/ship/prf
and the relist for the buyer to buy and pay again.
14-03-2026 1:29 PM