Contact number

[bloscorgi_0]

Anyone know how I can speak to an actual person for help with item that never arrived? All I keep getting is Automated assistants .

[papso22]

You don't need to speak to CS, just use the money back guarantee and open a case for item not received. 

[bloscorgi_0]

I’m not sure how you do that? For some reason I didn’t by it from my account and brought it as a guest. 

[bloscorgi_0]

I have my confirmation email and order number just not sure how I do it, any help would be great 

[papso22]

Your confirmation email should tell you what to do in case of a problem.  Or put 'buying as a guest' into the help search box.

[fargvs]

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@bloscorgi_0 wrote:

I have my confirmation email and order number just not sure how I do it, any help would be great 

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Find the email  Guest order Transaction number details using the  Blue button in the link below --- Case options within 30 days from sale are there if needed > 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

https://pages.ebay.co.uk/ebay-money-back-guarantee/