27-10-2024 10:34 PM
Hi please can anyone advise me how I can combine postage for a buyer who has purchased multiple items, I have followed the instructions on the help page and it advised to go onto orders on my eBay or seller hub but orders doesn't display on my eBay and I have never used the seller hub or how to access it, please can someone help as it's all new to me
Thank you
27-10-2024 10:37 PM
Even on My eBay the sold page is now called orders. Anyway, go to whichever page you have that is showing your sold items and click on Send Payment Details, far right of one item (you may have to click on the little arrow first). The other items will be on there. Make sure they're selected then change the postage to what you've decided to charge and submit.
27-10-2024 10:59 PM
27-10-2024 11:02 PM
It would be better if you can use a desk/laptop rather than your phone. The app is more limited.