Collection of an order, the buyer has selected postage on my collection only

[melmsuk]

How can I remover the postage so I get the collection code option

[**peaseblossom**]

 It must have had postage as an option on there.   You'll have to cancel the transaction and relist as collection only.    If they've paid a refund will be issued and they'll have to buy and pay again.

Discuss with buyer then click on the dropdown menu arrow alongside the item on your orders page and select Cancel order > Buyer asked to cancel.

[*vyolla*]

Is the buyer happy to collect? You do have a postage option on the listing. Can you really send a Peloton bike out for £3.42?

That listing should really just be collection in person.