Collection code

Can the buyer still print the collection code? I have had two buyers who have been unable to get the number when collecting  my last buyer said they were never given a number when I contacted Ebay customer service disagreed with me and said they have this number. Mobile reception is non existent where I live so the buyer cannot show me this even if he did have. This week I had a ebayer collect an item they had travelled miles and they were not given a collection number,They were given the item without the code number when they got home they had to click the collection box. For my funds to be released 

Not everyone has the QR  facility on their mobiles 

Ebay are changing the way it operates, and afraid not the best changes. So ebay needs to reinstate some of the user friendly operations . Please can someone verify if this collection code is printable or even exisit anymore thanks 

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Collection code

You can ask the buyer give you the code via message.   And at your end there are various ways of entering it into ebay.  See "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

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Collection code

papso22
Experienced Mentor

Buyers are provided with the collection code in a number of ways and don't need a mobile signal to show it to you as one way is by email.

 

 

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