Collection Issue

Good Morning, my buyer bought a collection only item and is being very difficult regarding arranging collection. I had previously given them days and evenings when I was available but they do not respond. Then out of the blue will say can I come now? When I was out for the day. It is hslf term afterall. 

 

I am going away in a week, should I give them a choice to cancel or collect by Friday? 

 

Would appreciate your advice. Thank you Nicola

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Collection Issue

Abolutely,send one final message stating they must arrange a convenient time to collect before Friday or you will have to cancel the order,this will automatically refund them and you are free to relist.

Also add them to blocked bidders list so they cannot do this to you again

https://www.ebay.co.uk/bmgt/BuyerBlock?

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Collection Issue

Thank you

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