13-10-2025 10:45 AM
13-10-2025 10:46 AM
I have closed a return by accident what shall I do
13-10-2025 10:58 AM
Unless you can persuade ebay to reopen it, there is nothing you can do. When you go to close a case there is a warning that you can't open another. The only exception is where you open a case for item not received, after which you can open a case for item not as described.
13-10-2025 12:10 PM
13-10-2025 12:35 PM
We are not connected to ebay customer services, we are just other members like you.
13-10-2025 1:35 PM
You can ask eBay Customer Services link below, be aware, it's not a given it will be granted, but worth a shot.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
For this, I strongly recommend contacting CS first thing tomorrow morning, when the lines first open at 8a.m. for live agents, as there's more chance of Dublin answering.