Chat bots are utterly useless.

The customer service chat bots are useless, they won't answer my question, and I can't get through to a human, the funds for my sold items are due today but I haven't received them yet?.

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Chat bots are utterly useless.

Customer Service is now open 24 /7,  but for a live agent you have to call when lines are open from 8 a.m. on weekdays and 9 a.m. on weekends.  I recommend calling very first thing as there's more chance of Dublin answering.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


As said,  contact CS first thing in the morning as there's more chance of Dublin answering.

 

@chrijo_3474 

 

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