Charged twice for postage

[prugone]

I've been charged twice for postage labels on the same item. The Ebay website seems to want to avoid any personal contact and the chat bot thing is totally useless. How do I contact someone to obtain a refund?

Thanks

[john1297576]

You do not need to contact anyone, you just cancel one label.

Look through this to VOID a label.  https://www.ebay.co.uk/help/selling/posting-items/posting-items?id=4077&st=3&pos=5&query=Posting%20y...

[prugone · Accepted solution]

Many thanks for your help.