Can’t withdraw money when my money is in my balance

[zozohar-83]

i recently sold something and have waited 5 days and can’t withdraw my money even though it is in my balance and not being held. what am i ment to do in this situation?

[**peaseblossom**]

Try from here:

https://ppcapp.ebay.co.uk/myppc/wallet/list
Click on the arrow on the blue box.

If still no luck contact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid