Can I cancel a return to put my own tracking details in

[cptkebab_6]

Just wondering if anyone can help!

I did the print postage label on my return but the weight was wrong on the item, it was 23KG and the label said 2 so I returned the item via parcel force seperate from ebay.

When i go to update your returns it just says print/email postage label, how can I put the correct tracking details in.

Thanks

[plpmr]

Don't close the case, contact eBay and explain and ask them to add the tracking.