Buying item and seller still has it up on a buy it now add

Hi i have purchased an item on here but i have noticed the buyer has it up on a second advert still and has delayed me collecting the item for a few days inpaid nearly 2k on this item how can he still be advertising my property? In both ad it states he only has one 

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Buying item and seller still has it up on a buy it now add

After a week's time you can open an item not received case under the ebay money back guarantee.

If the seller does not refund after 3 working days esxcalate to ebay on day 4 to be refunded.

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Buying item and seller still has it up on a buy it now add

red_magpie
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It would have helped so much to give us more information, especially how long a few days is, whether and how you have paid for it and what sort of item it is? I hope it isn't a motor vehicle as there is no buyer protction for motor behicles bought here.

 

Assuming that it isn't a vehicle and that you have paid for it through eBay checkout, it should be covered by eBay's money back guarantee. Don't concern yourself with why he's still listing it, what counts is to make sure that you claim your money back if he doesn't make it available for collection. You will find all the information you need in the following links:

 

https://www.ebay.co.uk/help/buying/resolving-issues-sellers/check-status-request?id=4667&st=3&pos=1&...

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee?id=4...

If you run into any problems people here are always willing to help.

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