11-05-2025 9:27 AM
Is the customer aware of eBay's buyers protection fee when they purchase a product? Does it show up on their invoice?
This fee is killing businesses everywhere!
Solved! Go to Solution.
11-05-2025 10:55 AM
Your buyers shouldn't be paying the Buyer Protection Fee (BPF) .
It's been added to your listings because you're trading on the incorrect eBay account.
A private seller is one who is just selling off their own personal items such as clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law. eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.
11-05-2025 10:08 AM
The buyer is shown the BPF at checkout and on the listing.
The BPF does not apply to business sales so can't 'kill businesses'.
11-05-2025 10:21 AM
"This fee is killing businesses everywhere"
adding to the advice already given -
Many buyers now check out the seller before buying to ensure that they are not paying unnecessary fees because the seller is a business put using a private account.
Private sellers cannot be holding stocks of and selling brand new items.
you claim that the buyer fee is killing your business - but you are not registered as a business.
11-05-2025 10:55 AM
Your buyers shouldn't be paying the Buyer Protection Fee (BPF) .
It's been added to your listings because you're trading on the incorrect eBay account.
A private seller is one who is just selling off their own personal items such as clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law. eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.