Buyer sending item back as it don't fit, it clearly states the size in my listing.

[sallhol82]

How is it fair that eBay said to return for a refund, when the size is in the listing. They could have asked more questions 

[**peaseblossom**]

Label sizes can be wrong.   If you didn't put the actual measurements in the description the buyer would be entitled to a refund.

[john1297576]

You do have a 14 day return policy, which allows for change of mind and does not fit comes in this category, so buyer pays return postage.