Buyer selecting postage

Hi

 How can I ensure that a buyer does not have the option to select what the posatge is? I used the more complex postage in my listing but still the buyer had an option to choose what it was going to be. Presumably he chose the cheaper option to save money.  But I seleceted what I chose because I thought it was the safest way to post it.

Oh and how if at all is ther a way to speak to a human on the phone, for future reference?

 

Steve

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Buyer selecting postage

With ebay's compulsory Simple Delivery the buyer gets to choose.   You can opt out of using Evri (or Royal Mail) if you haven't already.  Here's a direct link:
https://www.ebay.co.uk/ship/prf

But even then ebay have said they reserve the right to change seller's choice if they decide another is more suitable, eg. for heavier items.

 

 

 

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