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Buyer questioning item is genuine

What do you do if a buyer is questioning that my item that they have received is not genuine. It is genuine. 

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Buyer questioning item is genuine

jckl1957
Experienced Mentor

Is it the Tiffany Bracelet?

Did you buy it at a Tiffany store and do you still have the original receipt?

If you do, just send the buyer a scan of the receipt.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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