Buyer protection

What’s with buyer protection that I notice being charged on purchases ?? I have not been advised as far as I can tell it was being charged ? I read the detail on the eBay site ad it states it’s charged when buying from a private seller well I just bought from a Ltd company and was charged £9.33 for an item £268.23when I don’t think it should have been charged at all? Anyone tell me when this started ?

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Buyer protection

jckl1957
Experienced Mentor

The Buyer Protection Fee came in about a month ago - it was rolled out from February.

You say you bought from a 'limited company'.  Do you mean a business seller?

What was the item number?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Buyer protection

Thanks for coming back…

I have a reply from a question posed to the seller his reply is here ….,he has Ltd on his advert which is incorrect if he is not a Ltd Company - did EBay make this charge public by advising buyers prior to introducing it? 3% of purchase price is quite expensive on larger item ….

It’s a new charge eBay have been doing recently. It’s not an eBay business account that I use so yes the buyer protection fee is correct.


Regards

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