Buyer is now collecting so no postage required

Buyer is now collecting from my home address. So I don't require postage.  How do I update? 

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Buyer is now collecting so no postage required

You need the buyer to receive the collection code to prove they have the item.   The only way to get that is to cancel/refund the transaction (via the dropdown menu arrow for the item on your orders list)  and relist as collection for the buyer to buy again.

 

See "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

 

 

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