Buyer Can no Longer Collect Their Item

Hi,

Buyer had arranged to collect an item but has now decided they want it shipping due to changes in circumstance.

 

They have given me their collection code but I just wanted to check what the right thing to do here is. Is the seller able to change their delivery option, do I cancel and relist or use the code and ship it to them anyway? They have offered to pay shipping costs through PayPal…..

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Buyer Can no Longer Collect Their Item

papso22
Experienced Mentor

The best thing to do is cancel and relist with postage.

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