Buy Now not working

Hi, my account is currently under review for Payouts. They say I can still sell but I have had several people try and place orders and God only knows how many others who haven't messaged saying that when they try and make a purchase they get an error saying the item isn't available. Is this normal? Because it doesn't feel like it should be a thing considering eBay have told me I can keep selling but I figured I'd best ask rather than sit on the issue.

 

Thanks in advance.

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Buy Now not working

tobiasd4
Experienced Mentor

I can see live listings for you.

At a guess, ebay have realised you are an unregistered business. 

You admit to creating the mugs.

Upgrade to business and see if ebay will release payments.

https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710

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Buy Now not working

Diamond, thank you, I'll give it a look. Yeah they can see it but when they click the buy now button we get that error message I attached. Strange one

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