Broken lid - Seller Not Responding

Hi there, 

I've tried to contact the seller for an exchange or refund as the lid to the bottle i received is cracked but they're not responding.... Can someone advise me?

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Broken lid - Seller Not Responding

jckl1957
Experienced Mentor

Use the Ebay Money Back Guarantee and open a return.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Broken lid - Seller Not Responding

If damaged in transit, and you open a Not as described case, damaged in transit, ebay oay for the refund.

 

Ebay provide the means to get refunds, but buyers insist on dealing with the seller which is not necessary. Always go for a refund, not a replacement. You only get one case and if replacement is also faulty, then you have nothing further that can be done through ebay.

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