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Broken item

Hi I sold a tail light and now buyer informed me that he has received it broken when I post it it was OK, what to due or i will loose my money 

Regards 

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Broken item

jckl1957
Experienced Mentor

As long as you sent using the Ebay Simple Delivery label, if the buyer opens a return stating the item arrived damaged, Ebay will deal with the case and refund the buyer while you keep the payment you received.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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