Being ignored after sending messages using eBay msg system

[harryondock]

Sent multiple msgs to supplier but simply ignored.

[tressygirl]

What are you asking?  Some mega / power sellers may not answer  some questions.

If it's concerning an item not received, or received and it's not as described,  there's no need to contact the seller,  just open the relevant case for a full refund.

Come back to us if you need help to do this.

@harryondock 

[tommystrezures]

Many businesses don’t work at weekends so if you only asked yesterday for example don’t expect a reply until tomorrow. We generally don’t answer our message board on eBay at weekends either. We have enough to deal with Monday to Friday!

[harryondock]

The item was received and after a few months failed and I contacted the
supplier as it had a year warranty on it but the have chosen to ignore all
my requests for a refund even though I have sent pictures showing problems.

[harryondock]

Have been asking them for a warranty refund for over three months now.

[tommystrezures]

Thank you for clarification, in which case what sort of warranty was it, I presume a manufacturers one, have you contacted them, I assume you registered the product to get the warranty? 

Your other option but you may be running tight for time is your payment provider, depending on when you bought the item, usually its 120 days after purchase (there are a few caveats )