Battery ordered was delivered with an electrical fault that destroyed two perfectly working massage

[adeleke01]

Subject: Request for Assistance with Faulty Product that damaged a brand new massage Gun 

Hi,

I understand this situation may be somewhat outside the usual scope of a faulty product, but I seek your guidance. 

I purchased a replacement battery for my massage gun, but I was unaware that the battery had a short circuit. After installing it into my massage gun—one of which I ordered brand new via eBay—I discovered it was damaging my devices. I noticed a burnt smell coming from the components on the circuit board.

Is there a way to seek compensation for this issue through eBay?

Thank you for your assistance.

Best regards,  

[Your Name]  

[tobiasd4]

If you bought within last 30 days, you can return batteries for full refund.

But, ebay won't get involved with any claim for damage to massage gun.

[jckl1957]

When you buy items from a seller who is clearly running a business, you should check that they have a business account and not a private account.

Properly registered business sellers should be more reliable and hopefully more inclined to sort out issues.

[papso22]

Their about me page says it all!