Have you got two separate items you want to return?
You need to open a return case for each item and then the seller will have to provide a return label for you to print. (But see further points.)
You have 30 days from receipt to use the Ebay Money Back Guarantee and start a return.
Business sellers have to accept returns for any reason but only have to provide a paid label if the item is damaged/not as described.
Private sellers can refuse 'change of mind' returns.
Open a return request
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
Start a return - opens in new window or tab
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)