Appealin request

[jevgeij]

I,  am writing to you regarding the case number (Order number ***), which has been closed by your company. I strongly disagree with this decision, as the product description does not match its actual quality. I request that you reconsider this decision, provide additional clarifications, and reopen the review of my case.

Sincerely.

[tressygirl]

You are speaking to members like yourself,  and you haven't given us much / any information to help you,  but this is the link to explain how to appeal a decision for a refund.

https://www.ebay.co.uk/help/selling/managing-returns-refunds/appeal-outcome-case-seller?id=4369

@jevgeij