Account

Hi, How do i contact ebay by message to ask tem to remove a old card fom my account? Ive already added a new card to pay for items, i want the old card removing that it says is there for them to take payments from but it is expired and old now. I can not find anywhere on here that allows me just to send ebay a message as the automated thing is useless and keeps saying the same thing.

 

Thank you!

Message 1 of 3
See Most Recent
2 REPLIES 2

Account

Add new details here.

 

https://ppcapp.ebay.co.uk/myppc/wallet/list

 

It will take a few days to verufy the details.

 

If there's still an issue,  contact eBay Customer Services,  their lines may open at 9 a.m. today being Good Friday.

 

To Contact Customer Services, I find the quickest way to contact them, either for a Live Chat, or you can select to speak and request a Call Back, to click on this link:

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

On weekdays lines open between 8 a.m. and 10 p.m.

On weekends they open between 9 a.m. and 6 p.m.

Message 2 of 3
See Most Recent

Account

At the top of you Hub page (on the left)

 

Press 'Accounts Setting'

 

On the Payment options page that comes up  Press 'Payment', and your Payment Cards will show. You can Add a New Card, or delete any card/s that are out of date yourself.

Message 3 of 3
See Most Recent