Account Issues- We have offers in the messages but when I click to respond it says there are none

[ka887412]

I'm hoping you can help.... I can see offers being made on our items in the messages but when I click to respond it says there are none. I've tried deleting the cache and cookies which hasn't helped.

The account is connected to a teams one, but it's doing the same on the master account.

It has been doing this since we set the listings live

Any ideas greatly appreciated?

[john1297576]

It is unlikely that anyone on here will have experience of exactly what you mean. Especially as we see no listings at all which might give a clue.