I don’t know about you but I am sick to death, fed up, annoyed, even angry at the demise of a simple telephone call to sort problems out.
if I get another box to fill or press I think I’ll leave eBay. Other organisations are all going down the same road….. so much for valuing your customers. Apple of course still offer a personal human being to talk to. But they are cash rich, but there again isnt eBay?! Having now passed onto buyers a premium under the guise of a better delivery service - more money to be made but hey ho personal contact well pass on that gilt edged service.
its so disappointing they make it impossible for sellers or customers to SPEAK to someone.!
Any company going down this road needs in my opinion to question the effect it has on the human psyche- frustration along with perception of ivory towers where employees sit in a still silence devoid of telephones or mobiles or ‘hassle’. Are we lesser mortals to be treated in such manner?
no it ain’t good and leaves a bitter taste. Sellers and buyers unite to get personal - real people answering calls again.
at your peril eBay - show you care about the people who ultimately pay your wages……
also eBay can you also do away with CATCHA or whatever it is - if you read this stuff. It’s wreaking havoc on my pc and won’t let me in. Security it seems is going mad mad mad and it’s not in one of your auto Q boxes. You may need a million boxes soon, but there is a real solution Ai and it will sort us all out or maybe not?
I have been corrected already as communication was not listed under their chosen labels I wonder why?
PR
