Abusive message

[chrivic8188]

I have received an abusive message from someone about an item that has not been sold  yet ? As if he has had it ,and its faulty? 
cant get any help from ebay , so do i reply to  say he not bought it from me or is it a scam ?

[tressygirl]

If you haven't been in any transaction with this member,  then don't reply,  just block them from buying anything from you,  they sound like trouble you don't need !

Add their ID here:

https://www.ebay.co.uk/bmgt/BuyerBlock?

@chrivic8188 

[tressygirl]

Oh and just to add,  further down that page where you add their ID, is a little box to tick to stop any messages from said member,  remember to tick that !

@chrivic8188 

[**peaseblossom**]

If  they haven't been in a recent transaction with you it could be the prelude to a scam, although your items wouldn't normally attract scammers.

I wouldn't reply but put their ID on your blocked bidder list:

https://www.ebay.co.uk/bmgt/BuyerBlock?

and then tick "Don't allow blocked buyers to contact me" at the bottom of Buyer Rules on here:

https://www.ebay.co.uk/bmgt/buyerrequirements

and submit.

[jckl1957]

Don't reply.

You will just get into a back and forth with someone you don't want to have anything to do with.

Add the person to your blocked bidders list - use the link below and follow instructions carefully - and they will be blocked from buying from you and messaging you.

You can report the message to Ebay - there should be a link to report on the message, three little dots at the top on the right.

Block a buyer

Here's how to add a member to your blocked buyer list:

1. Go to the Block bidders or buyers from your listings - opens in new window or tab page.
2. Enter the buyer's username in the text box (you can add up to 5,000 usernames).
3. Select Submit.

[chrivic8188]

Thanks , dont know why they would do that , for something they haven’t bought from me ??

Sent from Outlook for iOS<>

[jckl1957]

Don't fret about their motivation.

Just deal with them.

[chrivic8188]

I have tried blocking him on the site but it wont accept the user name he has put .
I think I will just ignore it and hopefully he will go away !!

Sent from Outlook for iOS<>

[tressygirl]

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@chrivic8188 wrote:
I have tried blocking him on the site but it wont accept the user name he has put .
I think I will just ignore it and hopefully he will go away !!

Sent from Outlook for iOS<>

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Adding that username is a skill!!

I too have to input an ID several times before it's accepted.

It needs a comma between the last ID,  but it sometimes is taken when there is a space,  there isn't a space keep trying!  It will add it eventually,  but also,  use a laptop / PC here, and try Chrome,  don't use the app or mobile browser for this.

@chrivic8188