on
25-07-2025
9:54 AM
- last edited on
25-07-2025
12:38 PM
by
kh-adrian
A false account has been set up in my name and I can’t contact anyone in eBay
25-07-2025 9:55 AM
You do need to contact ebay about it. Try requesting a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
25-07-2025 10:25 AM
Unless it has already been sorted, a search for that ID reveals nothing. How did you find this account?
25-07-2025 10:55 AM
Have you unintentionally opened another account ? --- Reported to happen when using Phones /Apps to Login resulting in opening a 'cloned' account with lost history/missing/corrupted details.
Using a PC/Laptop, try to recover the Original account/history with a fresh login > www.ebay.co.uk < Homepage login and previous/usual email/Username/s/Password/s etc. --- any new account can remain unused or closed.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid