£4 delivery fee added to my buyers

Hi I have recently noticed that somehow my buyers are now being charged £4 for delivery on everything i have listed . But i have not changed anything and my setting still say Free Postage .

Can anyone help with this as i have not changed anything and i have also offered free postage .

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£4 delivery fee added to my buyers

Hi @smartpmtrade ,

 

Thank you for your post.

 

It looks like this issue has been logged as a technical issue for your account. The customer support agent from yesterday has raised it with tech so once there is any updates on it they will reach out to you.

 

Thank you,

Kat

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