3 colour wire missing

[saghiaw_0]

Dear Sir/Madam; I bought 3 D pen , when I see add on eBay 3 D Pen with 3 colour wires, then  I pay £9.99 but when I received parcel 3 colour wires are missed. Please send me 3 colour wires or refund my payment. Thanks

[*vyolla*]

Find the order in your Purchase History and use the 'Contact seller' link there to let your seller know about this.

Alternatively, open an eBay return and select 'missing parts or pieces'.

[plpmr]

You must remove your personal information as it leaves you open to fraud.

[saghiaw_0]

I don’t know seller information, it’s EBay responsibility to solve this matter. Thanks 

please send me 3 D Pen wires. Thanks

[*vyolla*]

---

@saghiaw_0 wrote:

I don’t know seller information, it’s EBay responsibility to solve this matter. Thanks 

please send me 3 D Pen wires. Thanks

---

It's your responsibility to open an eBay return to get a refund, as already explained to you.

You have 30 days to open an eBay return:

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...