why is ebay so bad at comunication

[tressygirl]

Their staff based mainly in the Philippines are working from home because of Covid,  so communication nowadays will be difficult.

Tell us the issue you are having always someone around here to help you.

[joh-fe2]

the return label you sent me is invalid at post office so can't use it

[tressygirl]

I didn't send you anything, I am a member like yourself, I do not work for eBay. Contact their Customer Services this way.

https://www.ebay.co.uk/help/contact_us?id=4814&st=10

The contact links can be found on the left on that page.

Lines open today between 9 a.m. and  6 p.m.