03-05-2021 6:16 PM
hi - i am having trouble finding unpaid item assistant - i cannot see any reference to it in site preference thanks in advance. rt.
Ebay ahve changed the way you deal with non payers
They send reminders and then on the 5th day you can cancel and get your fees back and get your fees back
See the link to the announcement
https://community.ebay.co.uk/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/6939127
it's been renamed
read the announcement about the new way to deal with non payers
https://community.ebay.co.uk/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/6939127
https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation