the seller does not cancel the order

[ilove_97]

I told the seller that I would pay on March 5, 2021, he didn't like it and he canceled my order. the lot he put up for sale again. 
but at the same time this lot, as won by me, did not disappear from my basket. and notifications come to my mail with the requirement to pay for the order. but the seller assures that the order has been canceled. help to remove an order from my cart! the seller may be a scammer!

[arkwebus · Accepted solution]

"I told the seller ....  that I would pay on March 5, 2021, he didn't like it and he canceled my order. the lot he put up for sale again."

EBay allows 2 days for payment but a seller has to allow a further 4 days before they can close a non-payer case.   So you would have been well within that.  Your "mistake" was to contact the seller!  Don't!

I very much doubt if the seller is a "scammer".  It is quite possible that he simply does not know how to cancel an order.  If he does nothing the item will simply disappear after a period of time.  If he opens a "non-payer" case then you can simply pay and he will deliver.  

If a seller cancels a sale without the buyers permission he will get stuck with eBay's fees. 

@ilove_97 

[ilove_97 · Accepted solution]

thank. I do not want him to open a dispute for non-payment. that would be unfair. because he himself canceled the order. how to write to ebay support? can't find their email