seller who sell rubbish

[jo_32037]

i have purchased two sale items which are not fit for purpose !

first after contacting seller  (drew a blank ) was able to fill in negative feedback.

second  after contacting seller (drew a blank) unable to fill in negative feedback because the item has been withdrawn.

ebay make it as difficult to complaint directly.

they shield seller -and allow them to trade and supply rubbish items. customers lose their monies .

this is  a disgrace .  

[fargvs]

Messages and Feedback comments is/are not the way to handle disputes ... have you ? >

Opened a formal 'Not as described' (damaged/faulty etc.) eBay case within 30 days from item delivery date, escalate to eBay on 4th. day and continue to completion ... ignore any Seller promises  >

https://resolutioncentre.ebay.co.uk/

https://pages.ebay.co.uk/ebay-money-back-guarantee/

[red_magpie]

items which are not fit for purpose !

Yes, there is rubbish for sale on eBay.

The user agreement actually warns buyers that eBay "does not guarantee the existence, quality, safety or legality of items advertised, or the truth or accuracy of users' content, listings or feedback".

Would you buy from a shop with this notice over the door?

Buying from from unknown sellers on eBay is not like the shops. Always remember this when buying here.