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seller refuses to refund
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04-07-2021 5:35 PM
I accidentally ordered 2 batteries for a shark cleaner, as I thought the first order hadn't gone through. I Immediately canceled one.
Both were delivered and I refused 1 battery on delivery and it was returned.
Shark has refused to refund me. I have contacted them and they still haven't refunded.
Please can anyone help, what should I do now.
Kieth
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04-07-2021
5:47 PM
Buyers cannot just Cancel. You have to send the Seller a Cancellation Request. They can Accept or Decline.
By refusing Delivery of the one Item you have lost your right to use the Ebay Money Back Guarantee where you could have opened a Returns Case. Business Sellers accept Change of Mind Returns within 30 days. Private Sellers can Refuse.
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